The Consumer Financial Protection Bureau said this week it plans to propose rules this summer that help protect mortgage borrowers from surprise costs or getting “the runaround” from their mortgage servicer.

The federal consumer watchdog agency said Monday the rules would address the lack of transparency and lack of accountability. Here are rules it is considering:

• Clear monthly mortgage statements;

• Warning before interest rate adjustments;

• Options for avoiding costly “force-placed” insurance;

• Early information and options for avoiding foreclosure;

• Payments immediately credited;

• Records kept up-to-date and accessible;

• Errors corrected quickly; and

• Direct and ongoing access to servicer foreclosure prevention team.

Borrowers have complained they didn’t receive information they needed to help avoid foreclosure or their troubles worsened because it was difficult to get answers from their servicers, or get errors corrected when they happened, according to the bureau.

The bureau received authority from the Dodd-Frank Wall Street Reform and Consumer Protection Act to write rules on the mortgage servicing market.

More information about the consumer bureau’s plans can be found online at www.consumerfinance.gov.